Terms of service
This website is operated by Green Fadel (operated by Akatrade). Throughout the site, the terms “we”, “us” and “our” refer to Green Fadel.
By visiting our website and/or purchasing from us, you agree to these Terms of Service.
1. Use of our website
You agree to use this website only for lawful purposes.
You must not misuse the website, attempt to interfere with its functionality, or use it in a way that violates applicable laws.
We may suspend or terminate access if these terms are violated.
2. Products and availability
All products are subject to availability.
We reserve the right to limit quantities, discontinue products, or update product information at any time.
We do our best to present products accurately, but slight variations (for example in colour or appearance) may occur.
Products are intended for personal use unless explicitly agreed otherwise.
3. Prices and payment
All prices are shown in euros and include VAT where applicable.
We reserve the right to update prices at any time.
Orders will be charged based on the price at the time of purchase.
Payment must be completed before the order is processed.
4. Orders
We reserve the right to refuse or cancel an order if necessary, including in cases of suspected misuse, fraud, or incorrect pricing.
If an order is cancelled after payment, a full refund will be issued.
5. Shipping and delivery
Shipping is handled by external carriers.
Delivery times are estimates and may vary depending on the destination and the carrier. We are not responsible for delays caused by shipping providers or external circumstances.
Please ensure that your shipping details are correct. We are not responsible for delivery issues caused by incorrect information.
For full details, please refer to our Shipping Policy.
6. Returns and refunds
Returns and refunds are handled in accordance with our Return Policy.
If your order is delivered within the European Union, you have the legal right to cancel or return your order within 14 days, subject to the conditions described in our Return Policy.
Your personal data is handled in accordance with our Privacy Policy.
7. Business customers (B2B)
If you purchase as a business customer, different rules may apply.
Unless otherwise agreed in writing, statutory consumer rights (such as the 14-day cooling-off period) do not apply to business-to-business transactions.
8. Liability
We aim to provide accurate information and a reliable service. However, we cannot guarantee that the website will always be uninterrupted or error-free.
To the extent permitted by law, we are not liable for indirect or consequential damages resulting from the use of our website or products.
Nothing in these Terms limits your legal rights under applicable consumer law.
9. Intellectual property
All content on this website, including text, images, and branding, is the property of Green Fadel and may not be used without permission.
10. Third-party services
We may use third-party services (such as payment providers or shipping companies). We are not responsible for the operation or policies of these third parties.
11. Changes to these terms
We may update these Terms of Service from time to time.
The latest version will always be available on this page.
12. Governing law
These Terms of Service are governed by the laws of the Netherlands.
13. Contact
Green Fadel (operated by Akatrade)
Spoorlaan 5G5
2495AL The Hague
The Netherlands
KvK: 74929135
VAT: NL860077317B01
Email: info@greenfadel.com